30-Day Return Policy
If you are not satisfied with your purchase you can exchange it, within 30 days of purchase. Items must be unused, in the same container as shipped. Our reshipping of exchange products back to you is FREE, when requested online. You may request a return through email at returns@omgallery.com
NOTE:
Shipper Carrier error is NOT our responsibility, for it is beyond our control.
Your return shipping to us is your responsibility, unless we recognize we made an error, then we will send a "Call Pickup" label to you and arrange for package pickup FREE.
Special Order and/or items not stocked are NOT returnable.
We can not accept returns or exchanges for orders shipped outside of the continental United States.
Safe Shopping Guarantee
We trust our online and office security so much that we are bold enough to offer you our customer $50, if your credit card information should ever be fraudulently used to make purchases, as a direct result of our actions, loss using our secure servers, or our secure online services. NOTE You must report such loss to your credit card company and they must contact us to verify such loss, in compliance with your credit card agreement.
Online Ordering and Credit Card Security
Using your credit card online through our handy and secure E-commerce ordering system is as safe as doing buying at your local department store. All credit card information is encrypted and transmitted without risk using our Secure Sockets Layer (SSL) protocol. All retail computers and records are kept in a secure environment under lock and key. No credit card information is transferred beyond our main office facilities, not even to the warehouse or shipping department
Delivery Times
In stock items will ship within 1-2 business days. For faster delivery select the 3 day select, two day or overnight.
Privacy Policy
YOUR PRIVACY IS IMPORTANT TO US. We strive to protect your privacy by encrypting all order information, which is sent via secure server to us. All information remains secure. We strive to treat you the way we want to be treated. NEVER do we sell your information to anyone.
Contact Us
Be sure to include your name, telephone number, email address and order number to expedite the processing of your request and/or order.
Returns: returns@omgallery.com
General Info: sales@omgallery.com
Fax us at 831-425-1184
Write us at::
Attn: Customer Service
Om Gallery dba. www.omgallery.com
805 Pacific Avenue
Santa Cruz, CA 95060 USA
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