Orders are processed and shipped within 3 business days of receiving. If you select 3-Day, 2-Day, or Next Day we will attempt to ship your order within 1 business day. If you request rush order when you place your order, we will attempt to ship within 1 business day.
If items in your order are not immediately available, you will be contacted regarding the back-order status.
RETURN AND EXCHANGE POLICY
Exchanges:
We want you to be completely happy with your purchase. Your unworn, unused item(s) may be exchanged within 30 days of ship date. Simply follow the guidelines below. Any defective item or incorrect shipment will be replaced at no shipping charge to you.
Returns:
You can return unworn, unused items within 30 days of ship date for a refund, less the original shipping and handling fees. The refund will include the retail price paid, plus any applicable sales tax. Please note that items received after 30 days of ship date will not be eligible for an exchange or refund.
The customer is responsible for all return freight charges, including duty and tax if applicable. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable. Refunds can only be issued against the credit card used on the original order.
On the back of your packing slip, note the reason(s) for the return. Enclose your packing slip with the item and ship to:
Om Gallery
Attn: Exchanges and Returns
2809 Mission St.
Santa Cruz, CA
95060
8314251184
Please allow 10 business days after receipt in our warehouse for your return and refund to be processed. If your refund does not appear on your statement within four weeks or one billing cycle, please call 831-425-1184 for further assistance.
Exchanges:
You can return unworn, unused items within 30 days of ship date for an exchange. Exchanges are valid for the same item in a different size or color or for store credit on any other item. We will send you the requested item at no shipping charge to you.
The customer is responsible for all return freight charges, including duty and tax, if applicable. We cannot accept C.O.D. shipments. For your protection, we suggest all returns be sent back to us through a traceable carrier. Most major carriers offer tracking information; however, domestic and international parcel packages are typically not traceable.
On the back of your packing slip, note the reason(s) for the exchange. Enclose your packing slip with the item and ship to:
Om Gallery
Attn: Exchanges and Returns
2809 Mission St.
Santa Cruz, CA
95060
8314251184
Please allow 5 business days after receipt in our warehouse for your exchange to be processed and shipped to you.
Om Gallery is an eclectic, fun shop prioritizing handmade & fair-trade items from California and around the world. As a favorite Santa Cruz destination for locals & tourists alike, Om Gallery is not just a typical store; it is an experience. Explore our selection to find lighting solutions, jewelry, feng shui gifts, garden décor, and so much more. Create your Om today with Om Gallery online or at 1201 Pacific Ave in downtown Santa Cruz.
For 20 years Om Gallery has built relationships around the world. As a company we are about moving forward the cause of fair trade and economic sustainability while generating creativity in the manufacturing sector. We ultimately illustrate this through our eclectic and unique designs.
Om Gallery is the exclusive source for fair-trade gifts that support the cause of economic sustainability. With more than 20 years of experience in the manufacturing sector, we have worked tirelessly to encourage ethical working conditions and create meaningful partnerships with skilled artisans throughout Asia and the world. Those artisanal partnerships allow us to give our customers access to rare products made by craftsmen with unique perspectives. This approach also allows us to generate creativity through eclectic designs. Explore our selection today to find garden décor, lighting solutions, jewelry, feng shui gifts, and so much more.
Our selection of fair-trade gifts is rich with handmade items made from sustainable materials. If you are redecorating an outdoor space for entertaining or meditation, look no further than our home and garden collection to find stone or beach pebble garlands, sea glass mobiles, driftwood wind chimes, plant stands, birdhouses, mirrors, and more. Create a space of rest and relaxation by adding a water fountain to your patio or rock garden. We also offer wall scrolls, artwork, votive candles, cairn sculptures, engraved stones, coffee table books, slates, and sconces.
Ambient lighting can transform any home, and our spectacular selection of lamps and lanterns may be the solution you need to breathe life back into your unique space. Many of our hanging and table lamps are handcrafted from fossilized leaves. The fossilization process spans three to four months, and our artisans rub the chlorophyll off each leaf by hand without any corrosive chemicals until only the skeleton remains. The blooming lotus is said to represent the individual journey toward enlightenment. Our selection features a wide variety of lotus lamps and other light fixtures made of Capiz shells, Himalayan salt crystal, silk, or recycled materials.
We also proudly offer our own line of products, designed and produced exclusively by us. This collection features a wide variety of décor, gifts, and lighting that can serve as the perfect foundation of tranquility in any home or outdoor space. Shop from our selection today to find jewelry, silk floor lamps, paper star lanterns, tea light candle holders, and much more. While you shop, remember to register your account so you can easily track orders and store multiple shipping addresses. Interested in designing your own décor or handmade gift? Our customization services allow you to order any product, size, or color you need. Complete our online custom order form to learn more about pricing and product availability. If you have any questions about our selection of feng shui gifts and home accessories, please call us today or complete our online form for further assistance.